IVSEC Security Camera Reviews, FAQ's & Support

IVSEC Security Cameras FAQ's & Support

IVSEC provides intelligent video security product solutions for a wide variety of customers from corporate security companies to commercial and residential end-users. Product solutions are based on reliability, easy-to-install and ease-of-use. Our IVSEC experts can help you select the correct security cameras system to complete any project at your budget.

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FAQ Videos

How to setup the IVSEC X app on my Smartphone? 

How to reduce camera buffering when accessing IVSEC cameras on the mobile app

How to setup motion detection on an IVSEC X-Range NVR

How to export footage from an IVSEC X-Range NVR

How to factory default an IVSEC X-Range NVR

How to login to an IVSEC NVR or camera using Internet Explorer or Chrome

How can I search for IVSEC devices on a network or change an IP address

How to install the VMS application for Windows

How to remotely access your NVR / cameras using the Windows VMS application

How to add 2N IP Verso Intercom camera to an IVSEC NVR

How to Setup 3rd Party cameras onto an IVSEC X-Range NVR

How to setup the surveillance client on Windows

How to setup the surveillance client on MAC

How to playback and export footage from surveillance client on a MAC


Security camera FAQ's

IP security cameras, also known as network cameras, are digital surveillance cameras that transmit video and audio data over a network. They can be monitored remotely over the internet, making it possible to view live footage from anywhere in the world with an internet connection. They use an IP address to identify themselves on the network and can be integrated with other security systems like motion detectors and alarm systems. IP security cameras can be used for a variety of purposes, such as monitoring homes, businesses, public spaces, and other areas that require surveillance. We choose IVSEC cameras as our preferred brand at AV Mart Australia due to their reliability, feature set and great local Australian support.

What is an NVR?

NVR stands for Network Video Recorder. It is a device or software application that records video from network cameras and IP cameras. Unlike a traditional analog video recorder (DVR), which records to a local hard drive, an NVR records video data directly to a network server or a local storage device, such as a hard drive.

NVRs are commonly used in video surveillance systems, where they are connected to multiple network cameras to record and store video footage. They offer several advantages over traditional DVRs, such as remote accessibility, better image quality, and support for advanced features like video analytics. The NVRs we sell at AV Mart Australia come with built-in networking and storage capabilities, making them a more integrated and convenient solution for video surveillance. You can view our range here>


What's the difference between POE vs Wi-Fi?

POE stands for Power over Ethernet, it refers to the technology that allows you to power up a device (such as a network camera) through the same cable that you use for data transfer.

Wi-Fi (Wireless Fidelity) is a technology that enables wireless data transmission over a local area network (LAN) using radio waves.

In summary, POE is a way of providing power to a camera as well as transferring data, while Wi-Fi is a way of transmitting data wirelessly only. At AV Mart we sell mostly POE cameras due to their reliability and ease of installation. 


What is a PIR sensor?

A PIR (Passive Infrared) sensor is a device used in security cameras to detect movement by measuring infrared radiation emitted by objects in its field of view. When a person or object moves within the PIR's range, it will trigger the security camera to start recording or send an alert to the user. PIR sensors are commonly used in motion detection systems due to their reliability and low power consumption.


What is focal range?

The focal range of a camera lens refers to the range of distances from the camera at which the lens can focus and produce a clear image. It is often expressed in millimeters and represents the minimum and maximum distances at which the lens can focus. A lens with a wide focal range is called a zoom lens, as it can zoom in on a subject or zoom out to capture a wider scene. A lens with a narrow focal range is called a prime lens, as it is fixed at one focal length and can't zoom in or out.

The focal range of a lens is one of the key factors that determines where a security camera should be mounted based on what you are wanting to capture footage of. For example, a camera from AV Mart with a telephoto lens with a long focal range is better for capturing footage from a large distance compared to that of a short distance. The choice of lens focal range depends on the requirements, preferences and environment that the camera is going to be installed in. Contact our team at AV Mart and we advise the best fit camera for you requirements.

What is a fixed lens camera?

Fixed lens security cameras are a type of surveillance camera that comes with a built-in, non-adjustable lens. Unlike cameras with varifocal or zoom lenses, fixed lens cameras have a static focal length, which means they have a specific field of view and cannot be adjusted to zoom in or out. The field of view of a fixed lens camera is determined by the focal length, which is usually measured in millimeters (mm). Common fixed lens options include wide-angle lenses (e.g., 2.8mm) that provide a broader view and narrow lenses (e.g., 12mm) for more focused and distant areas.

These cameras are simple to install and operate, making them a popular choice for basic surveillance needs. They are suitable for monitoring specific areas or points of interest without the need for continuous adjustment. Fixed lens cameras can be used indoors or outdoors, depending on their design and weatherproof rating. While they lack the flexibility of zoom or varifocal lenses, their affordability, reliability, and ease of use make them a viable option for various security applications, especially in areas where a fixed field of view meets the monitoring requirements.

What is a motorised lens camera?

Motorized lens security cameras, also known as motorized zoom cameras, are surveillance cameras equipped with motorized varifocal or zoom lenses. These cameras offer the convenience of remotely adjusting the focal length and zoom level, allowing users to control the camera's field of view without physically moving the camera itself. Motorized lens cameras can be controlled through an NVR, software, or a mobile app, making them ideal for flexible and dynamic surveillance needs.

The motorized lens allows users to zoom in and out to focus on specific areas of interest or to cover a broader area as needed. Some motorized lens cameras also offer autofocus capabilities to ensure clear and sharp images at different zoom levels. These cameras are commonly used in commercial and industrial settings, large properties, parking lots, and areas where precise and adaptable monitoring is essential.

The ability to remotely control the lens makes motorized lens security cameras suitable for applications where frequent adjustments to the field of view are necessary or where the surveillance area's requirements may change over time. With motorized lens cameras, users can efficiently manage their surveillance system and capture detailed images and video of subjects at various distances without the need for manual intervention.

What is optical zoom?

Optical zoom is a type of zoom technology used in security cameras as well as other imaging devices. It allows the user to zoom in on a subject while maintaining the original quality of the image. Unlike digital zoom, which simply enlarges the pixels of an image, optical zoom uses a lens to physically change the magnification of the subject, capturing more detail and preserving the image quality. Our team at AV Mart are happy to assist in making sure you choose the right camera for your installation.

Optical zoom is expressed in terms of a ratio, such as 4x, 8x, etc., which represents the degree of magnification achieved by the lens. A higher optical zoom ratio indicates that the lens can magnify the subject more, making it useful for capturing distant objects or for recording close-up footage.


IVSEC Security Cameras Australia